January 2008
  In this issue. . .

Welcome
Can Your Business Survive a Disaster?
Do e-mail Filters Work?
Being Productive Anywhere
Remote Network Monitoring
INFINETWORK Tech Tip
About INFINETWORK
Client Spotlight
Employee Spotlight



Professional Building Systems, Client Spotlight

As a leading commercial contractor in southwest Florida, Professional Building Systems is known for outstanding customer satisfaction.

 “Over 20 years, our growth has been based on strong relationships and references from satisfied customers,” says Russell Budd, president of Professional Building Systems. Staying competitive while maintaining such high levels of service requires great business tools, particularly with regard to their PCs and network.

“Everything we do is dependent on technology,” explains Budd. “Accounting, finance, estimating, scheduling, and project management.” But in a competitive and cyclical business like construction, efficiency is also key to success. “We need great IT capabilities, but we need to deploy capital efficiently and minimize our overhead,” says Budd.

“That’s why we’re a customer of INFINETWORK.”        Read more


Peter Aurelio, Employee Spotlight
 

Director of Services Delivery – Peter is responsible for the Quality Assurance of services provided by the engineers and technicians of the services delivery team.

Peter Aurelio brings 18 years of professional computer experience, on both the client and vendor sides, to InfiNetwork and has worked for such companies as Prodigy Services, Entre Computer, Pepsi Cola and Lockheed Martin. Prior to relocating to Florida, Aurelio operated his own computer consulting business in New York. Aurelio is a certified network engineer and also holds certifications and experience from Hewlett Packard, Compaq, LINUX, Apple, and IBM.

About INFINETWORK

INFINETWORK is the premier provider of IT services to small businesses in the Southwest Florida area. Our “Virtual IT” department allows small businesses the luxury of a full-time staff at the fraction of the cost of just a single employee!

To learn how we can benefit your company, please contact us at news@infinetwork.com or call
239-263-4454.
 

Welcome

Stephen J. Myers, PresidentWelcome to the first 2008 edition of INFI-NEWS. We will be sending an issue every other month updating you with the latest tech tips, computer industry news and technology trends. The e-newsletter has replaced our traditional paper based newsletter; any and all feedback is encouraged.  If you have an item or issue you would like to see in future newsletters, please email us at news@infinetwork.com.  Additionally, if you would like a fellow employee or colleague to receive INFI-NEWS, please forward their name and email address to us.

We appreciate your busy schedule and if this newsletter has reached you in error or you do not wish to receive any further information bulletins via email please either notify our office or select the “unsubscribe” link below.

Thanks again for your time and let’s work together and make 2008 a banner year!


Stephen J. Myers, President
MCNE, CCE


Can Your Business Survive a Disaster?

Gartner, Incorporated, the world’s leading information technology research and
advisory company did an extensive study only to prove. . .

"50% of all small and midsize businesses will go
out of business within three years if they can’t
get back their data in 24 hours."

Visualize yourself being able to conduct business from any location remotely using a single Internet connection and INFIGUARD’s Business Continuity Solution. . .

What good is a tape backup of your data,
when you don’t have copies of your computer programs,
and you have no way to run them?

Let’s face the facts; a business disaster can be comprised of many factors including sudden server failure, viruses, theft, disgruntled employee, and mother nature’s unpredictability.

Protect your business investment by using a proven method that previously was only available to Fortune 500 companies, at a price within most small business’ reach.

Continue


Do e-mail filters work?

Even though it is estimated that 90 billion spam emails are sent worldwide every day, the use of spam filters is still questioned.

The term spam filter is also known as anti-spam software. This piece service (hardware, software, or both) analyzes your incoming email and uses a series of rules to decide whether the email you are receiving is legitimate or not. Consequently, the answer to the question of whether spam filters work or not is yes. How good they work depends on the spam filter implemented. Some spam filters work better than others.

A decent spam filter will block about 95% of spam through filtering ‘buzz’ words referring to adult content, medical supplies, weight loss supplements, etc. Additionally, filtering uses rules based on a “blacklist”, font size, font color, block skin colored images, etc.

Continue 


Practical Productivity – Being Productive Anywhere!
By Jane Cage, HTS COO

Being Productive AnywhereI've always worked beyond normal business hours. Twenty years ago that meant going back to the office after dinner if I needed access to files that were on our network. In those early days, there was no internet, no connection to the office and having a computer at home was a luxury that few people could afford – including me.

Fast forward – it's Sunday night, I'm sitting in the den. There is an HD movie on TV. I've just gotten a cup of coffee, let the dog in, and if my timing is right, the accounts receivable batch that I've started posting will have just finished. I can look at my network drive for the excel spreadsheet that I need and then send a report to my printer at work so that it's there when I get to work in the morning. And to think I'm doing everything from my laptop. Maybe I don't need to go to the office after all . . . well, not really.

Continue


Enjoy the Benefits of Remote Network Monitoring

Benefits of Remote Network MonitoringOut Of Sight, Out Of Mind -- Enjoy the Benefits of Remote Network Monitoring Without The IT Burden

Your network or application is down and you need it corrected quickly or your business suffers through loss of productivity, revenue or image. With managed services from INFINETWORK corrective action is already underway to get you up and running again.

Today’s remote network monitoring applications — such as Cisco Works, HP OpenView, Ipswitch and Netarx — can help us generate valuable information about your network health and performance. This data, pulled from firewall and VPN logs, helps our network administrators quickly determine which of your network components are overburdened, underutilized or at risk.

And by hiring out this service, you can gain all the information you need to make critical decisions, without placing an additional burden on your busy IT personnel.  If you are an SMB with numerous PCs, servers and a Web site — but a small IT staff — remote network monitoring may prove to be an ideal solution.

Continue


INFINETWORK Tech Tip

Microsoft deliberately disabled access to older files, including many generated by its own products.

Service Pack 3 (SP3) for Office 2003, blocks old file formats for security purposes. Some older file formats, including some from Microsoft, are insecure and do not satisfy new attack vectors that hackers can use to execute malicious code. The decision to block the formats is strictly to protect your machine from being compromised.

Office 2003 SP3 was released in September, and questions about file access error messages began appearing almost immediately on Microsoft's support forums.

Among the blocked files are older Microsoft Word, Excel and PowerPoint formats, as well as older formats used by Lotus 1-2-3 and Corel Corp.'s Quattro Pro -- a pair of ancient and aging spreadsheets -- and Corel Draw, an illustration program. Word 2003 with SP3, in fact, blocks a staggering 24 former formats, according to Microsoft, including the default word processing file format for Office 2004 for Mac, the currently available edition of Microsoft's application suite for Mac OS X.

INFINETWORK’s Managed Services scans and filters all Microsoft updates until they are tested and approved by our engineering team. Avoid costly and unnecessary down time caused from allowing Microsoft to choose the Windows Updates it thinks your computer network needs.  Enjoy the piece of mind knowing professionals are watching over the computer system that runs your business.

 

http://www.infinetwork.com/

3401 Tamiami Trail North  Suite 210  Naples, Florida 34103  239-263-4454